Cancellation Policy

Due to the heavy use of the Lory Student Center (LSC) and requests for reservations, it is not possible to hold an unconfirmed event date indefinitely. Reservations will be canceled if they are not confirmed within 2 weeks of making the reservation. Every effort will be made to notify a customer before canceling an event. When cancellations are necessary, please do so at the earliest date possible. Customers should contact Event Planning Services (491-0229) to cancel their room reservations and any catering orders. If the event is canceled, customers will be charged according to the fee schedule below. If groups consistently do not show for reserved events/meetings, they risk losing future reservation privileges and may be charged set-up fees.

Ballrooms & Theatre  
More than 60 days prior to event: Full deposit returned
30 to 59 days prior to event: 50% of deposit returned
Less than 30 days prior to event: 0% of deposit returned
All Other Reservations  
More than 30 days prior to event: Full deposit returned
3 to 29 days prior to event: 50% of deposit returned
Less than 72 hours prior to event: 0% of deposit returned

Approved by the Lory Student Center Governing Board, March 21, 2003